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Terms and Conditions

...for use and purchasing

Why buy Little Plumber Water Descalers? Highest Quality - Built to Last - Proven Technology - Lasts 15yrs+ - Guaranteed - Happy Customers

Terms and Conditions

If you have any queries about our products, or need assistance in ordering, please do not hesitate in contacting us on 01235 862540.


Delivery to UK, European and Worldwide addresses are listed below and are adjusted on a product by product basis:-

Product UK Delivery Europe Delivery Rest of the World Delivery
LP1 £5.50 £9.00 £15.00
LP2 £5.50 £9.00 £15.00
LPSOLO £5.50 £9.00 £15.00
LP3 £6.00 £12.00 £16.00
LP4 £12.50 £15.00 £25.00
OLYMPIA BRONZE £15.00 £25.00 £45.00
OLYMPIA SILVER £15.00 £25.00 £45.00
OLYMPIA GOLD £15.00 £25.00 £45.00
OLYMPIA BRONZE REFILL £5.50 £9.00 £15.00
OLYMPIA SILVER REFILL £5.50 £9.00 £15.00
OLYMPIA GOLD REFILL £5.50 £9.00 £15.00

We aim to dispatch all UK orders within 24hrs and should be with you within 1 – 3 working days. All items are sent out by Royal Mail. If items are out of stock dispatch may be slightly delayed, so please allow up to 14 days.


If you are not satisfied with the performance of your Little Plumber water conditioner then please contact us so that we can check that it has been installed correctly. If during the first 12 months you are not satisfied with its performance or just donĀ't want to keep the unit then you may return it to us for a full refund if we supplied you directly or to the stockist who supplied you who will refund you the price you paid for the unit. Repayment can be made to your credit/debit card or by cheque.


All Little Plumber products carry a 3-year guarantee against any manufacturing defect. In the unlikely event of the unit developing a manufacturing fault then please call us and we can arrange for a replacement unit to be sent to you.


If you should have any queries regarding our products or services, or have any questions regarding our returns policy, then please do not hesitate to contact us on the following:-

Contact name: Gavin Beaumont
Telephone: 01235 862540 9am to 5pm Monday to Friday
All calls are charged at the national rate.
Alternatively e-mail us at:

We aim to ensure that our customers enjoy every aspect of shopping online, and that also extends to our customer service. We will endeavour to reply to your complaint within one working day and inform you of what action shall be taken.

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